Unresolved IT problems can cost your company time and money. Gulf Computers has designed our services to get the issues sorted fast with minimum disruption to the customer’s business operations.

Hotline Support

Our hot line service has a team of dedicated and certified technical support staff with specific IT support roles, well-equipped with all the latest information on computer support and maintenance, patches to OS and general support tools.

Engineers are always available to visit your site to resolve any problem that cannot be fixed remotely. The guaranteed response time will be 2 to 4 working hours. Visiting Engineers will have the requisite knowledge on the environment that is reported to be having a problem.

Fast Problem Resolution

Our aim is always to get the systems up and running as fast as possible, causing minimum disruption to critical business functions. This is achieved through a careful diagnosis either over the phone or through remote access and then following up with the correct combination of skilled engineer, parts or loan equipment on site.