Gulf Computers
provide Call centre services in the Middle East
, offering inbound customer care, outbound telesales
and back office services.
With a wide range
of customized solutions covering various areas
like marketing, customer service, order processing
etc, our call centres are designed and built
with state-of-the-art technology and sophisticated
communication infrastructure, and manned by
skilled and fully trained Customer Support Agents.
7 x 24 Services available on request.
Using 'best
of breed' solutions, we deliver fast and effective
business solutions to meet every business need.
Ably supported by our experienced Systems Integration
Division, value-added services and top-tier
customized solutions are delivered on every
project, meeting aggressive timescales.
We offer the following services:
-
Directory Enquiry Services
-
Inbound
and Outbound Call Management
-
Customer
Relationship Management
- Market
Research and Telemarketing
We
strive to provide high quality services to
our customers through :
- Trained professionals supported by state-of-the-art
technology and infrastructure
-
Rapid
launch and roll-out of new campaigns
-
Professional
account management with detailed analysis
& reporting
- Pilot
campaigns for market testing